Cancellation Policy

To our Valued Clients:

Your appointments are very important to all members of our team at Pelle Medical Spa. The time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours’ notice for adjustments to your appointments and for cancellations. All our policies are designed to benefit our clients and to provide the best quality and tradition of excellent service for our established and future clientele.

Cancellation Policy for our Valued Clients:

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive the services they need. We ask that all new and current guests supply a credit card to have on our files. In the event that we do not receive the required notice for adjustments and cancellations, the following fees will be applied to your card.

Notification given at least 24 hours prior to your appointment will receive no charges.
No-Shows or notifications given less than 24 hours prior to appointment time will result in a cancellation fee amounting to $50 for all facial services and laser procedures. There will be a $100 fee for all injectable and Medical treatments with our nursing staff.

24 hour cancellation policy

Charge of $100 for nurse/injectors

Charge of $50 for aesthetic staff

48 hours cancellation required for Coolsculpting and Plasma Pen.

We appreciate your support and understanding and look forward to taking excellent care of you here at Pelle.